Village cautions residents regarding storm damage repair

By on June 6, 2014

SUGAR GROVE—The hail storm that struck locally on Tuesday, May 20, pelted sections of Sugar Grove and caused roof and siding damage, as well as severe damage to vehicles.

Numerous salesmen looking to do roof and siding repairs came to the Sugar Grove area following the storm, and many of them went door-to-door without a permit that is required by the village. Residents are being asked to call 9-1-1 if the solicitor is unable to show a valid permit. Reporting the issue will help the Police Department track any illegal activity more efficiently.

“We have revamped our permit application process, and we have even changed the look of our permits,” said Sugar Grove Police Chief Pat Rollins. “The permit will be a lanyard with a photo that needs to be displayed.”

Over the weekend, the Police Department issued between six and eight citations to people who were soliciting storm damage repair without the required permit.

When the village issues a permit to any individual, a background check is also completed . However, that does not mean the solicitor is approved as a trustworthy or upstanding company to work with. Residents are being asked to use their own judgment when it comes to selecting a company to repair any hail damage.

Residents are also being asked to consult with their insurance provider before selecting a repair company. Insurance companies should be contacted immediately following the damage in order to ensure that it is properly evaluated.

It is in the resident’s best interest to contact their insurance provider for an estimate, according to the village.

The village issued a friendly reminder that residents should insist on a contract for repair work that totals over $1,000. Residents are also encouraged to take their time before signing a contract.

“Spoofing,” or the act of falsifying a phone number so as to disguise the caller’s identity, was also an issue following the hail storm’s aftermath.

“There was a telemarketer company in Texas that was soliciting for a business that would complete work on hail damaged property,” Chief Rollins said. “The telemarketers were out of hand.”